Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always play for fun and within your means. Losses are a possible part of gambling and should never be seen as money that you can recover by continuing to play.

Age Verification

You must be at least 18 years old, or the legal age for gambling in your Indian state, whichever is higher, to access any gambling platform. Underage gambling is illegal and can lead to serious consequences. We encourage parents and guardians to use parental control software and monitor online activity.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, it may indicate a gambling problem:

• Chasing losses – trying to win back money you have lost
• Hiding gambling activity from friends or family
• Spending more time or money on gambling than you planned
• Borrowing money or selling possessions to gamble
• Neglecting work, studies, or relationships because of gambling
• Feeling anxious, guilty, or irritable when not gambling
• Lying about how much you gamble
• Being unable to stop or reduce gambling despite wanting to

Self-Help Tools

Many gambling platforms, including 1win, offer tools to help you stay in control:

• Deposit limits – set a maximum amount you can deposit over a chosen time period
• Loss limits – cap the amount you can lose in a session, day, week, or month
• Reality checks – receive regular pop-up reminders of how long you have been playing
• Self-exclusion – block access to your account for a set period or permanently

Use these tools proactively. They are designed to support responsible play.

Support Organizations

If you feel that gambling is no longer just entertainment, help is available. The following organizations offer free and confidential support:

• India – National Institute of Mental Health and Neurosciences (NIMHANS), Centre for Addiction Medicine – nimhans.ac.in
• United Kingdom – GamCare – www.gamcare.org.uk
• United Kingdom – GamStop – www.gamstop.co.uk
• Australia – Gambling Help Online – www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council – www.responsiblegambling.org
• United States – National Council on Problem Gambling – www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Please note that some of these services operate in specific regions or languages. If you are in India, NIMHANS and local mental health professionals can provide direct support.

Seek Help Early

If you recognise any warning signs in yourself or someone else, do not wait. Speak to a trusted friend, family member, or a professional counsellor. Problem gambling is treatable, and reaching out is the first step. Your wellbeing matters more than any game outcome.